At Dada Ji Products, we strive to provide high-quality Ayurvedic and herbal products to our customers. Due to the nature of our products, we follow a strict return and refund policy to ensure safety and hygiene.
Returns are accepted only under the following conditions:
The product is damaged, defective, or leaked at the time of delivery
The wrong product has been delivered
To request a return, customers must inform us within 24 hours of delivery with proper proof (such as images or videos).
For safety and hygiene reasons, we do not accept returns in the following cases:
Opened or used products
Change of mind after delivery
Products damaged due to misuse or improper handling
Once the return request is approved, the refund will be processed within 5–7 working days
Refunds will be issued through the original payment method or any suitable alternative
In case of Cash on Delivery (COD), customers may be asked to provide bank details for refund processing
If the product is damaged or incorrect, we may offer a replacement instead of a refund
Replacement will be processed after verification of the issue
Orders can be cancelled only before dispatch
Once the order is shipped, cancellation is not allowed
Slight variations in color, texture, or packaging may occur as our products are made using natural ingredients
Results may vary from person to person
For return, refund, or cancellation requests, please contact us:
Email: info@dadajiproducts.com
Phone / WhatsApp: +91 94635 54035
By placing an order with Dada Ji Products, you agree to this Return & Refund Policy.